AFP Enterprise Payments Virtual Series: Credit Reporting

Managing payments policies and complying with unclaimed property requirements has become increasingly challenging as regulations evolve and transaction volumes grow. Outdated policies or inconsistent processes can expose organizations to financial risk, audit issues, and customer impact. This session covers best practices for addressing uncashed checks and other unclaimed property, steps for completing due diligence and reporting, and effective ways to work with state agencies.

Learning Objectives:

• Identify the key factors required for updating a payments policy.
• Follow an established process to research, document, and resolve uncashed checks.
• Coordinate with state agencies to report and remit unclaimed property.

Speaker:

Barbara Carpenter
Order to Cash Management
Independent

Any organization that accepts cards must prioritize PCI compliance. With payments fraud running rampant, order to cash and accounts receivable teams must ensure that they are following the appropriate security standards when storing and transmitting card information. In this session, we provide tips on how to ensure your organization is following the right protocols for card payments.

Learning Objectives:

• Apply PCI Security Standards to properly collect, store, transmit, and protect customer payment data.
• Conduct an annual PCI compliance assessment, including documenting controls, identifying gaps, and implementing required remediation.
• Recognize and mitigate leading fraud threats, such as account takeover, card-not-present attacks, and social engineering schemes.

Speaker:

George Uko
Senior Territory Credit Manager
Kubota Tractor Corporation

Vendors are essential partners in your organization’s success, but trust must be developed. This session walks you through a structured, vendor onboarding process that helps you verify legitimacy, assess compliance, and establish clear expectations. You’ll also learn the key activities to perform annually, such as monitoring performance, reviewing documentation, and assessing risk, to ensure that your vendors continue to earn and maintain your trust for the long term.

Learning Objectives:

• Implement best-practice steps for onboarding vendors, including verification, documentation, and risk assessment procedures.
• Identify and evaluate common vendor red flags, such as inconsistent information, compliance gaps, or unusual transaction patterns.
• Apply a structured set of questions during annual vendor reviews to assess performance, compliance, financial health, and ongoing risk.

Speaker:

Rich Shively
Credit Manager
Williams Distributing/Daikin Comfort

Companies that fail to accept virtual cards for B2B payments risk delayed payments, strained customer relationships, and cash flow disruptions. RingCentral experienced some of these challenges with manual processes that consumed time and required ongoing attention to ensure secure handling of sensitive data in compliance with PCI standards.

By implementing Straight-through Processing (STP) without heavy requirements, they eliminated manual touchpoints, secured encrypted card data, and automated remittance posting. The results: over 400 hours saved in six months, improved security, lower card acceptance costs, and a collections team refocused on strategic priorities.

This session highlights the challenges and lessons learned in transitioning to virtual card acceptance and offers strategies to streamline payments and enable finance teams to focus on strategic priorities.

Learning Objectives:

• Identify key drivers of virtual card adoption in B2B payments to improve payment speed and enhance customer experience.
• Implement STP-enabled automation to ensure secure, efficient, and scalable card acceptance.

Speakers:

Rebecca Schultz
Chief Marketing Officer
Boost Payment Solutions

Gina Quinonez
Finance Operations Director
RingCentral